Privacy Policy

Effective Date: 2025

At Qyoum your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal and business information when you use our platform, services, or website.

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1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email, phone number, company name, role, and login credentials.

• Usage Data: Information about how you use the platform, including dashboards, modules accessed, and feature usage.

• Payment Information: Billing details, credit card information, or other payment data processed securely through third-party payment providers.

• Communications: Messages, support tickets, and feedback you provide.

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2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our services.

• Process payments and manage subscriptions.

• Communicate updates, notices, and support responses.

• Analyze platform usage to enhance user experience and performance.

• Ensure compliance with legal and regulatory obligations.

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3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data only:

• With service providers who help us deliver the platform (e.g., payment processors, cloud providers).

• When required by law or legal process.

• In connection with a business transaction such as merger, acquisition, or sale of assets.

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4. Data Security

We implement appropriate technical, administrative, and physical measures to protect your data from unauthorized access, loss, or disclosure. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

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5. Data Retention

We retain personal and business data as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

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6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.

• Correct or update your information.

• Request deletion of your data.

• Opt-out of marketing communications.

To exercise these rights, please contact us at support@qyoum.com.

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7. Cookies and Tracking Technologies

We may use cookies, analytics tools, and other tracking technologies to improve platform functionality, monitor usage, and enhance user experience. You can manage cookie preferences through your browser settings.

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8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting, and your continued use of the platform constitutes acceptance of the updated policy.

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10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Email: support@qyoum.com

Address: KSA - Jeddah